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    <asp:Panel ID="pnlWizard" runat="server">
    <asp:Wizard ID="WebWizard" runat="server" BackColor="#EFF3FB" 
    BorderColor="#B5C7DE" BorderWidth="1px" DisplaySideBar="False" 
    Font-Names="Verdana" Font-Size="Medium" Width="97%"
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        <WizardSteps>
            <asp:WizardStep runat="server" title="Intro" ID="Intro" StepType="Start">
                <asp:Label ID="lblDNIS" runat="server"></asp:Label>
                <br />
                <asp:CheckBox ID="cbEmployee" runat="server" AutoPostBack="True" 
                    OnCheckedChanged="cbEmployee_CheckedChanged" 
                    Text="Check here if this order is for a Focus employee" Visible="False" />
                <br />
                <asp:Label ID="lblEmpOrder" runat="server" Font-Bold="True" ForeColor="Red" 
                    Text="THIS IS AN EMPLOYEE ORDER." Visible="False"></asp:Label>
                <br />
                <asp:Label ID="lblEmployee" runat="server" ForeColor="Blue" 
                    
                    Text="NoNo! is $50 (1-pay only), Smooth All Over bundle is $20, and the NoNo! Skin device is $50 (1-Pay Only). All other prices are the same. NoNo Black is not available for employee purchase." 
                    Visible="False"></asp:Label>
                <br />
                <br />
                Thank you for choosing No!No!. My name is
                <asp:Label ID="lblAgentName" runat="server" Text="_________"></asp:Label>
                . So that I can better serve you, may I ask who I am speaking with? <font color="blue">(enter first 
                name in customer info section on the right side of the page)<br /> </font><br />
                Hi
               <%# sCust %>
                <asp:Label ID="lblName1" runat="server" Text="_____"></asp:Label>
                , how are you (tonight / this morning)?<br />
                <br />
                Perfect! So
                <asp:Label ID="lblName19" runat="server" Text="_____"></asp:Label>
                , are you calling for yourself or someone else?<br />
                <br />
                <br />
                <font color="blue">[If for a male user]</font> - Great, we have just released &quot;no!no!&quot; for men, and it 
                comes in black!  <font color="blue">[FYI - the black device says "NoNo! For Men" on it]</font><br />
                <br />
                <asp:Label ID="lblMediaSource" runat="server" 
                    Text="Did you see the show on TV?"></asp:Label>
                <br />
                <br />
                Excellent! Have you ever used a professional treatment before? <font color="blue">(MOST IMPORTANT 
                ?)</font>
                <br />
                &nbsp;<br />OK! And what do you regularly use for hair removal? And are you 
                planning on using the No No for Face? <font color="blue">(pause for answer)</font> or legs and arms, <font color="blue">(Back or chest 
                for men)</font> or just everywhere?&nbsp;
                <asp:DropDownList ID="ddlUse" runat="server">
                    <asp:ListItem>Choose One</asp:ListItem>
                    <asp:ListItem>Face</asp:ListItem>
                    <asp:ListItem>Body</asp:ListItem>
                    <asp:ListItem>Everywhere</asp:ListItem>
                </asp:DropDownList>
                <br />
                <br />
                <asp:Label ID="lblName2" runat="server" Text="_____________"></asp:Label>
                , I understand! You are going to love No!No It was just named “2011 Product of 
                the Year in the At Home Beauty Treatment category by the largest consumer survey 
                in the US. When you use it, it will remove the hair on your (face, legs, arms, 
                etc.) clear down below the surface of your skin which gives you a very smooth 
                sexy finish. Over time you will be able to use no!no! less and less! This is 
                100% Safe for your skin so it won&#39;t give you any bumps or rashes like shaving! 
                And best of all, it is completely pain free!
                <br />
                <br />
                <i><font color="blue">[Make this sensual. Talk about how smooth their skin will be. Talk about how 
                beautiful they will look. THIS IS A VANITY PRODUCT. Appeal to their vanity! 
                (Give very short bold testimonial here. (I use this and I love it! Or share one 
                of someone who loves it)].</font></i>
                <br />
                <br />
                We have helped over 2 million people with No! No! and I know you will love it 
                too. It is long-lasting and it works regardless of hair or skin color. So we get 
                to prove that to you! Ok?</asp:WizardStep>
            <asp:WizardStep runat="server" title="NoNoPitch" ID="NoNoPitch" 
            StepType="Step">
                <i><font color="blue">(URGENCY: SLOW DOWN and EMPHASIZE VALUE)</font></i>
                <br />
                &nbsp;<asp:Label ID="lblName3" runat="server" Text="________"></asp:Label>
                , We have helped over 2 million people with No!No! and I know you will love it 
                too. It provides long lasting results and it works regardless of hair or skin 
                color, and I’m sure that you’re looking for is an easy at-home solution that 
                provides amazing results, right? <i><font color="blue">(pause for response 
                – make sure the caller is engaged)</font></i>
                <br />
                <br />
                So
                <asp:Label ID="lblName4" runat="server" Text="__________"></asp:Label>
                , we are going to send No!No! out to you today and include a FREE starter kit 
                with your order. This kit includes: The No!No! Travel case, a bottle of the No! 
                No! Smooth cream with Capislow, which further reduces hair regrowth, plus a set 
                of thermicon tips and a buffer pad. Basically this kit, which normally sells for 
                $50 is all you need to get started on your amazing results and today it’s our 
                free gift to you!
                <asp:Panel ID="pnlRegTripleGuarantee" runat="server" Visible="true">
                    <p>
                        And with our 60-Day TRIPLE GUARANTEE, if you give your NoNo a fair try and are 
                        not fully satisfied with your results, simply call to return your No!No! within 
                        60 days, and we'll refund you the purchase price, the S&H you're paying today 
                        AND we'll pay for the return shipping, so you literally don't have a penny to lose!
                    </p>
                </asp:Panel>
                <asp:Panel ID="pnlWebPhoneGuarantee" runat ="server" Visible="false">
                    <p>
                        So, as I mentioned, we are really excited about winning the product of the year award, 
                        and it's the votes of our customers that got us there. So, as a way of celebrating and 
                        to thank you for your support, you'll also receive $140 in free gifts.  This includes 
                        the NoNo travel case and smooth lotion, a set of thermicon tips, and a buffer pad. 
                        May I ask what country you'll be shipping this to? 
                        <br />
                        <span class="blue">
                            Note: This question is just to determine which gift card to inform them about. 
                            The gift card that is actually added is based on the information you put in on the right. 
                        </span>
                    </p>
                    <p>
                        <span class="blue">US Callers:</span> And with your order today I am also able to send you a $100 
                        savings card will be included with your purchase, absolutely FREE!  This isn't a discount program 
                        that you pay for, it truly is $100 in savings to use on an exclusive shopping website, not 
                        available to the public.  You will be able to save on thousands of popular brands and services, 
                        and new products are added every day, and keep in mind that if you're not fully satisfied with 
                        your purchase and decide to return it, the savings card is yours to keep no matter what.  So all 
                        of this comes with your first payment today.
                    </p>
                    <p class="blue">
                        If Customer asks about some of the savings:
                    </p>
                    <ul>
                        <li>
                            Movie tickets
                        </li>
                        <li>
	                        Designer sunglasses, purses, accessories
                        </li>
                        <li>
	                        Gourmet Chocolates
                        </li>
                        <li>
	                        Women's Clothing
                        </li>
                        <li>
	                        Rental Cars, Hotels, Restraunts
                        </li>
                        <li>
	                        Househould items (vacuums and the like)
                        </li>
                    </ul>
                    <p>
                        <span class="blue">Canadian Callers:</span> And with your order today I'm also able to send you a 
                        $100 Discount Dining Dollar Card  absolutely free.  Your discount dining dollar card gives you access 
                        to an exclusive website, not available to the public with savings up to 50%.  You will find a wide 
                        range of popular dining locations you love eating at such as  Boston Pizza,  Opa of Greece, Panago, 
                        Pita Factory, Monfort of Gold just to name a few.  In addition to these fantastic dining options you 
                        can enjoy savings on local entertainment, including sport events and shopping as well.   And keep in 
                        mind that if you’re not fully satisfied with your purchase and decide to return it the discount card 
                        is yours to keep no matter what.  So all of this comes with your first payment today.
                    </p>
                    <p>
                        Now, did you see the part in the show about the TRIPLE GUARANTEE
                    </p>
                    <p>
                        With our 60-Day TRIPLE GUARANTEE, you have 60 days to give your NoNo a fair try.  If you not fully 
                        satisfied with your results, simply call to return your No!No! at any time within the 60 days, and 
                        we'll refund you the purchase price. And if you use your NoNo for at least 45 days of your guarantee 
                        time and don’t absolutely love your results, call and we’ll refund the purchase price,  the S&H you're 
                        paying today AND we'll pay for the return shipping, so you literally don't have a penny to lose! The 
                        best part is that the $100 savings card is yours to keep. 
                    </p>
                </asp:Panel>
                <br />
                You&#39;ll love how beautiful and smooth your skin stays. AND once you see a 
                reduction in hair regrowth, we know that you will want to keep it. So, to OWN 
                your No! No! it&#39;s only
                <asp:Label ID="lbl1" runat="server" 
                    Text="3 payments of $89.95. (Do not pause) All we ask you to cover today is the first payment plus $14.95 S/H ($104.90) today. In 30 days, and when you love it, do nothing and the card you're using today will automatically be charged the second payment, followed by the final payment 30 days after that."></asp:Label>
                &nbsp;And that’s it! It’s literally that easy! So which color would you like your 
                NoNo to come in, Pink, Silver or our black model for men? <br />
                <br />
                <asp:DropDownList ID="ddlColor" runat="server" AutoPostBack="True" OnSelectedIndexChanged="ddlColor_SelectedIndexChanged" 
                    >
                    <asp:ListItem>Choose One</asp:ListItem>
                    <asp:ListItem>Pink</asp:ListItem>
                    <asp:ListItem>Silver</asp:ListItem>
                    <asp:ListItem>Black</asp:ListItem>
                </asp:DropDownList>
                <br />
                <br />
                <asp:Button ID="btnAutoDiscRebuttal" runat="server" 
                    OnClick="btnAutoDiscRebuttal_Click" Text="Rebuttal" />
                &nbsp;&nbsp;&nbsp;&nbsp;<br /> &nbsp;&nbsp;<asp:Panel ID="Panel1" 
                    runat="server" Visible="False">
                    <asp:Label ID="lblName5" runat="server" Text="___________"></asp:Label>
                   <font color="purple"> , I understand that you are trying to make the best decision for you and your 
                    family.
                    <br />
                    <br />
                    Is it the cost of the product that makes you hesitant or are you worried that it 
                    is not going to work for you?</font> 
                    <br />
                    <i>
                        <span class="blue">
                            (The goal here is to provide MORE VALUE. Ask them some probing questions) 
                        </span>
                    </i> 
                        <ul class="blue">
                            <li>
                                Have you spoken with your spouse about your hair concerns?
                            </li>
                            <li>
                                Are you skeptical about whether it works or not?
                            </li>
                            <li>
                                How long have you been trying to remove your hair?
                            </li>
                        </ul>
                    <span class="blue">
                        Do not move to the down sell until you are POSITIVE that they do not have the 90 dollars)
                    </span>
                    <br />
                    <br />
                    <font color="purple">Well, I know that you will love this and that is why we 
                    want to give you an opportunity to use it in your home for a full 30&nbsp;days to 
                    really see it work. What if I postpone your first payment so that all you pay 
                    today is the shipping and handling of 14.95 and then your 3 monthly payments of 
                    $89.95 won’t start until 30 days from now... Please keep in mind that while on 
                    this offer we cannot cover any shipping and handling costs, your product price 
                    is fully refundable within the 60 days.</font>
                    <br />
                    <br />
                    <asp:CheckBox ID="cbDownsell" runat="server" Text="  Caller accepts downsell" 
                        OnCheckedChanged="cbDownsell_CheckedChanged" />
                    &nbsp;<br />
                </asp:Panel>
            </asp:WizardStep>
            <asp:WizardStep ID="CollectInfo" runat="server" Title="CollectInfo">
                Billing <i><font color="blue">(CLOSE: Confidence. WORD FOR WORD)</font></i>
                <br />
                <br />
                So
                <asp:Label ID="lblName6" runat="server" Text="___________"></asp:Label>
                , may I have your Zip Code Please? So you are in,
                <asp:Label ID="lblState" runat="server" Text="_______"></asp:Label>
                ? OK and what is the address you would like us to ship this to? <i><font color="blue">(SPELL BACK)</font></i> If 
                Apartment or Suite <i><font color="blue">(SPELL BACK)</font></i>
                <br />
                <br />
                Thank You! And what is your Last Name? <i><font color="blue">(SPELL BACK)</font></i> OK! And your No!No! comes 
                with a 1 year parts and service warranty, so what phone number would you like on 
                file for that warranty? <i><font color="blue">(Repeat Back to Customer)</font></i>
                <br />
                <br />
                OK, and do you have an email that you would like us to send you a shipping 
                confirmation to? <i><font color="blue">(Repeat Back to Customer)</font></i>
                <br />
                <br />
                <i><font color="blue">E-mail confirmation- Must read if you have collected customer&#39;s email address:</font></i> 
                Thank you for providing us with your e-mail address. You will also receive an 
                order confirmation and special updates on our products. Your e-mail information 
                is kept confidential and we do not rent or sell your name to anyone, okay? <i><font color="blue"><b>(Must 
                get a clear affirmative response)</b> If 'No', Go to Larc Rebuttal found on previous page</font></i>
                <br />
                <br />
                Payment <i><font color="blue">(Close: Word for Word CONFIDENCE)</font></i> Thank you [customer first name], Now 
                would you like to make your first payment with a VISA, MASTERCARD, AMERICAN 
                EXPRESS or DISCOVER?
                <br />
                <br />
                Great! Now go ahead with that number when you are ready. <i><font color="blue">(Select Credit/Debit 
                first then enter CC number) (Repeat Back to Customer) <b>(We do not accept checks)</b></font></i>
                <br />
                And the expiration date on that card? <i><font color="blue">(Repeat Back to Customer)</font></i>
                <br />
                And how does your name appear on the card? <i><font color="blue">(Repeat Back to Customer)</font></i>
                <br />
                And on the back of your card there should be a 3 digit number to the right of 
                your signature box. Can you read that back to me? (Repeat Back to Customer)<br />
                <br />
                Ok. Is your shipping address for this card the same as the billing address you 
                gave me? <i><font color="blue">(If same as billing, go to the next page. If Billing is different than 
                Shipping Go to Shipping, enter and repeat back required info)</font></i><br />
                <br />
                Shipping <i><font color="blue">(Close: Word for Word CONFIDENCE)</font></i> OK
                <asp:Label ID="lblName7" runat="server" Text="_________"></asp:Label>
                , so what address do you receive your statement for this card at? <i><font color="blue">(Repeat Back to Customer)</font></i> Great! And what is 
                the zip code? <i><font color="blue">(Repeat Back to Customer)</font></i> Ok and what city is that in? , <i><font color="blue">(Repeat Back to Customer)</font></i>
                 Ok and what state is that in? <i><font color="blue">(Repeat Back to Customer)</font></i>
            </asp:WizardStep>
            <asp:WizardStep ID="OnePayUpsell" runat="server" StepType="Step" 
                Title="OnePayUpsell">
                
                OK!
                <asp:Label ID="lblName8" runat="server" Text="__________"></asp:Label>
                , If you don&#39;t want the hassle of making 3 payments, We have 2 bonuses if you 
                pay today in 1 payment. First we give you a free upgrade to a 2 year warranty, 
                and we would also pay for the shipping and handling. You still get the 60 day 
                triple guarantee but you save 35 dollars. So would you like to make this easier 
                with a single payment today?
                <br />
                <br />
                <asp:DropDownList ID="ddlOnePay" runat="server" 
                    OnSelectedIndexChanged="ddlOnePay_SelectedIndexChanged" 
                    AutoPostBack="True">
                    <asp:ListItem>Choose One</asp:ListItem>
                    <asp:ListItem Value="269.85">Yes</asp:ListItem>
                    <asp:ListItem Value="0">No</asp:ListItem>
                </asp:DropDownList>
                <br />
                <asp:Panel ID="pnlOnePay" runat="server" Visible="False">
                    OK, Would you like to upgrade to the 2 year warranty anyway? It is only $19.95. 
                    Would you like to make a single payment today?
                    <br />
                    <br />
                    <asp:DropDownList ID="ddl2yrWarranty" runat="server" 
                        >
                        <asp:ListItem>Choose One</asp:ListItem>
                        <asp:ListItem Value="19.95">Yes</asp:ListItem>
                        <asp:ListItem Value="0">No</asp:ListItem>
                    </asp:DropDownList>
                    <br />
                </asp:Panel>
                <br />
            </asp:WizardStep>
            <asp:WizardStep ID="AdditionalUnit" runat="server" StepType="Step" 
                Title="AdditionalUnit">
                &nbsp;<asp:Label ID="lblName9" runat="server" Text="_________"></asp:Label>
                &nbsp;I find NO!NO! makes a great gift. We have a great Friends and Family program 
                that allows me to give you an additional unit for the low cost of $199 for the 
                complete package with the Triple Guarantee. As a reminder, we also offer the new 
                no!no! for men in black. Do you have a friend or family you want to give this 
                to?<br />
                <br />
                <asp:DropDownList ID="ddlAddUnit" runat="server" AutoPostBack="True" 
                    OnSelectedIndexChanged="ddlAddUnit_SelectedIndexChanged">
                    <asp:ListItem>Choose One</asp:ListItem>
                    <asp:ListItem>Pink</asp:ListItem>
                    <asp:ListItem>Silver</asp:ListItem>
                    <asp:ListItem>Black</asp:ListItem>
                    <asp:ListItem Value="0">No</asp:ListItem>
                </asp:DropDownList>
                &nbsp;<asp:DropDownList ID="ddlAddUnitQty" runat="server" AutoPostBack="True" 
                    OnSelectedIndexChanged="ddlAddUnitQty_SelectedIndexChanged" Visible="False">
                    <asp:ListItem Selected="True">1</asp:ListItem>
                    <asp:ListItem>2</asp:ListItem>
                    <asp:ListItem>3</asp:ListItem>
                    <asp:ListItem>4</asp:ListItem>
                </asp:DropDownList>
                <br />
            </asp:WizardStep>
            <asp:WizardStep ID="OtherXsells" runat="server" StepType="Step" 
                Title="OtherXsells">
                <asp:Panel ID="pnlFace" runat="server">
                    <asp:Label ID="lblName10" runat="server" Text="_____"></asp:Label>
                    ,&nbsp; Most customer’s that purchase no!no! for their face also pick up our facial 
                    bundle because overtime the thermicon wire will need replacing. We recommend 
                    that you have a facial replenishment package on hand. It includes 2 narrow tips, 
                    small buffer, our deep cleanser that gently draws out dirt and oil for the 
                    ultimate clean, and our rejuvenating serum to help firm, sooth, and given the 
                    appearance of a tighter complexion. All of our facial skin care products contain 
                    Capislow which further reduces the rate of hair regrowth.<br />
                <br />
                <asp:Panel ID="pnl1Pay1" runat="server" Visible="False">
                    This normally sells for over $100 but with your order today can be purchased for 
                    $79.95. That’s a $40 savings today and we will ship it to you at no additional 
                    shipping costs. So let’s go ahead and add the Facial bundle to your order today 
                    okay?
                </asp:Panel>
                <asp:Panel ID="pnl3pay1" runat="server" Visible="False">
                    This normally sells for over $100 but for an additional 26.65 per payment today 
                    we can add this to your order. That’s a $40 savings today and we will ship it to 
                    you at no additional shipping costs. So let’s go ahead and add the Facial bundle 
                    to your order today okay?
                    <br />
                </asp:Panel>
                <asp:DropDownList ID="ddlFaceBundle" runat="server" AutoPostBack="True" OnSelectedIndexChanged="ddlFaceBundle_SelectedIndexChanged" 
                    >
                    <asp:ListItem>Choose One</asp:ListItem>
                    <asp:ListItem Value="79.95">Yes</asp:ListItem>
                    <asp:ListItem Value="0">No</asp:ListItem>
                </asp:DropDownList>
                    &nbsp;<asp:DropDownList ID="ddlFaceBundleQty" runat="server" Visible="False">
                        <asp:ListItem Selected="True">1</asp:ListItem>
                        <asp:ListItem Enabled="False">2</asp:ListItem>
                        <asp:ListItem Enabled="False">3</asp:ListItem>
                        <asp:ListItem Enabled="False">4</asp:ListItem>
                        <asp:ListItem Enabled="False">5</asp:ListItem>
                    </asp:DropDownList>
                </asp:Panel>
                <br />
                <asp:Panel ID="pnlBodyBundle" runat="server">
                    <asp:Label ID="lblName11" runat="server" Text="_____"></asp:Label>
                    , Most customer’s that purchase no!no! also pick up our body bundle because 
                    overtime the thermicon wire will need replacing. We recommend that you have a 
                    body replenishment package on hand. It includes 3 wide tips, large buffer, and 
                    our 8oz. Smooth after treatment lotion that contains Capislow which further 
                    reduces the rate of hair regrowth.
                    <br />
                    <asp:Panel ID="pnl1Pay2" runat="server" Visible="False">
                        This normally sells for over $79 but with your order today can be purchased for 
                        $59.85. That’s a $20 savings today and we will ship it to you at no additional 
                        shipping costs. So let’s go ahead and add the body bundle to your order today 
                        okay?
                    </asp:Panel>
                    <asp:Panel ID="pnl3pay2" runat="server" Visible="False">
                        This normally sells for over $79 but for an additional 19.95 per payment today 
                        we can add this to your order. That’s a $20 savings today and we will ship it to 
                        you at no additional shipping costs. So let’s go ahead and add the body bundle 
                        to your order today okay?
                    </asp:Panel>
                    <asp:DropDownList ID="ddlBodyBundle" runat="server" AutoPostBack="True" OnSelectedIndexChanged="ddlBodyBundle_SelectedIndexChanged" 
                        >
                        <asp:ListItem>Choose One</asp:ListItem>
                        <asp:ListItem Value="59.85">Yes</asp:ListItem>
                        <asp:ListItem Value="0">No</asp:ListItem>
                    </asp:DropDownList>
                    &nbsp;<asp:DropDownList ID="ddlBodyBundleQty" runat="server" Visible="False">
                        <asp:ListItem Selected="True">1</asp:ListItem>
                        <asp:ListItem Enabled="False">2</asp:ListItem>
                        <asp:ListItem Enabled="False">3</asp:ListItem>
                        <asp:ListItem Enabled="False">4</asp:ListItem>
                        <asp:ListItem Enabled="False">5</asp:ListItem>
                    </asp:DropDownList>
                    <br />
                </asp:Panel>
                <br />
                <asp:Panel ID="pnlSmooth" runat="server" Visible="True">
                    OK!
                    <asp:Label ID="lblName12" runat="server" Text="_____"></asp:Label>
                    , I understand, you can order additional tips and buffers anytime by calling 
                    customer service but we recommend having an extra set on hand so I can send out 
                    2 narrow tips for face and bikini and 2 wide tips for legs and arms, and I&#39;ll 
                    also include 2 buffer pads and a 4 oz. bottle of the Smooth Cream.
                    <br />
                    <asp:Panel ID="pnl3pay3" runat="server" Visible="False">
                        This normally sells for over $69 but for an additional 13.25 per payment we can 
                        add this to your order today. That’s a $30 savings today and we will ship it to 
                        you at no additional shipping costs. So let’s go ahead and add the bundle to 
                        your order today okay?
                    </asp:Panel>
                    <asp:Panel ID="pnl1pay3" runat="server" Visible="False">
                        This normally sells for over $69 but we can add this to your order today but can 
                        be purchased today for
                        <asp:Label ID="lbl2" runat="server" Text="$39.75"></asp:Label>
                        . That’s a $30 savings today and we will ship it to you at no additional 
                        shipping costs. So let’s go ahead and add the bundle to your order today okay?
                    </asp:Panel>
                    <asp:DropDownList ID="ddlSmooth" runat="server" 
                        OnSelectedIndexChanged="ddlSmooth_SelectedIndexChanged" 
                        AutoPostBack="True">
                        <asp:ListItem>Choose One</asp:ListItem>
                        <asp:ListItem Value="39.75">Yes</asp:ListItem>
                        <asp:ListItem Value="0">No</asp:ListItem>
                    </asp:DropDownList>
                    &nbsp;<asp:DropDownList ID="ddlSmoothQty" runat="server" Visible="False">
                        <asp:ListItem Selected="True">1</asp:ListItem>
                        <asp:ListItem>2</asp:ListItem>
                        <asp:ListItem Enabled="False">3</asp:ListItem>
                        <asp:ListItem Enabled="False">4</asp:ListItem>
                        <asp:ListItem Enabled="False">5</asp:ListItem>
                    </asp:DropDownList>
                </asp:Panel>
            </asp:WizardStep>
            <asp:WizardStep runat="server" Title="XSell2" ID="XSell2">
                <asp:Panel ID="pnlRegSkin" runat="server" Visible="true">
                    <p>
                        You may have recently heard about our acne device in the New York Times.
                    </p>
                    <p>
                        It’s been used by thousands 
                        of physicians and spas around the country.  
                    </p> 
                </asp:Panel>
                <asp:Panel ID="pnlWebPhoneSkin" runat="server" Visible="false">
                    <p>                  
                        How often do you notice acne or blemishes on your skin? 
                    </p>
                    <p>
                        The reason I'm asking is because RADIANCY has a product used by thousands 
                        of physicians and spas around the country. 
                    </p>
                </asp:Panel>
                <p>
                    It's an FDA approved device for removing acne with a safe and pain-free, portable and 
                    rechargeable device that's been clinically proven to show up to 81% improvement of acne lesions within 24 hours. 
                </p>
                <p>
                    The No!No! (No acne. No pain) SKIN sends a gentle healing pulse of light and heat 
                    energy deep inside your skin to open the pores, destroy the bacteria, soothe the 
                    pain, and reduce inflammation caused by acne. 
                </p>
                <p>
                    With today's exclusive offer we've arranged for you to try No!no! SKIN and save 
                    $70. We can add the No!No! SKIN for you to try for only <asp:Label ID="lbl3" runat="server" Text="$110"></asp:Label>. 
                </p>
                <p>
                    The No!No! SKIN is also covered by our TRIPLE GUARANTEE. If you don't get 
                    results we refund your S&H, refund 100% of your purchase price, and pay the return S&H. 
                </p>
                <p>
                    It doesn't get any easier than that! You don't risk one penny to try No!No! SKIN Acne Treatment System. 
                </p>
                <p>
                    I can go ahead and add that to your order today to try out, okay? 
                </p>
                <p class="blue">
                    <b>
                        [THIS DEVICE COLOR IS SILVER - NO OTHER COLOR IS AVAILABLE.]
                    </b>
                </p>
                <asp:DropDownList ID="ddlSkin" runat="server" 
                    OnSelectedIndexChanged="ddlSkin_SelectedIndexChanged" AutoPostBack="True">
                    <asp:ListItem>Choose One</asp:ListItem>
                    <asp:ListItem Value="110">Yes</asp:ListItem>
                    <asp:ListItem Value="0">No</asp:ListItem>
                </asp:DropDownList>
                &nbsp;<asp:DropDownList ID="ddlSkinQty" runat="server" Visible="False">
                    <asp:ListItem Selected="True">1</asp:ListItem>
                    <asp:ListItem Enabled="False">2</asp:ListItem>
                    <asp:ListItem Enabled="False">3</asp:ListItem>
                    <asp:ListItem Enabled="False">4</asp:ListItem>
                    <asp:ListItem Enabled="False">5</asp:ListItem>
                </asp:DropDownList>
                <br />
                <br />
                <asp:CheckBox ID="cbCharger" runat="server" ForeColor="Red" 
                    Text="Would you like an extra device charger? (employees only) - $19.95" 
                    Visible="False" />
                <br />
                Great!
                <asp:Label ID="lblName13" runat="server" Text="_____"></asp:Label>
                , &quot;Delivery time is 2 to 3 weeks, however we can priority process your order so 
                you can receive it within 5 to 7 business days for just an additional $12.95. 
                This means your order will ship at the top of our list so you can get your 
                products. So, , shall I go ahead and rush ship your order today?<br />
                <br />
                <asp:DropDownList ID="ddlPriorityShip" runat="server" 
                    OnSelectedIndexChanged="ddlPriorityShip_SelectedIndexChanged">
                    <asp:ListItem>Choose One</asp:ListItem>
                    <asp:ListItem Value="12.95">Yes</asp:ListItem>
                    <asp:ListItem Value="0">No</asp:ListItem>
                </asp:DropDownList>
            </asp:WizardStep>
            <asp:WizardStep ID="ConfirmOrder" runat="server" StepType="Step" 
                Title="ConfirmOrder">
                <font color="blue"><b>(MUST READ! WORD-FOR-WORD)</b></font>
                <asp:Panel ID="pnl3PayConf" runat="server" Visible="False">
                    Alright now, for your protection,
                    <asp:Label ID="lblName14" runat="server" Text="_____"></asp:Label>
                    , I&#39;m required to read the exact details of this offer to you, and then I&#39;ll 
                    answer any questions at the end, ok? (PAUSE) You are ordering the
                    <asp:Label ID="lbl3PayProds" runat="server" Text="_____"></asp:Label>
                    &nbsp;today. We will charge your card $<asp:Label ID="lbl3PayTotal" runat="server" Text="Label"></asp:Label>
                    &nbsp;under the company name NoNo! on the next business day, and each additional 
                    payment of $<asp:Label ID="lblAdditionalPay" runat="server" Text="0.00"></asp:Label>
                    &nbsp;will automatically be charged in 30 day increments thereafter. Your package 
                    will arrive in 2-3 weeks (5-7 days if priority shipping) and you will have 
                    60-days from the day you receive your NoNo! to use it and decide you love it! 
                    However, if at any time during the 60 days you would like to return it and 
                    receive a refund of the purchase price, simply call 888-525-7580 for return 
                    instructions. Remember, if you use it for at least 45 days, and want to return 
                    it, we will cover the shipping costs both ways. Ok? Alright now we are sending 
                    this out today to:
                </asp:Panel>
                <asp:Panel ID="pnl1PayConf" runat="server" Visible="False">
                    Alright now, for your protection,
                    <asp:Label ID="lblName15" runat="server" Text="_____"></asp:Label>
                    , I&#39;m required to read the exact details of this offer to you, and then I&#39;ll 
                    answer any questions at the end, ok? (PAUSE) You are ordering the
                    <asp:Label ID="lbl1PayProds" runat="server" Text="_____"></asp:Label>
                    . We will charge your card $<asp:Label ID="lbl1PayTotal" runat="server" Text="Label"></asp:Label>
                    &nbsp;under the company name NoNo! on the next business day, and that will be a one 
                    time payment. Your package will arrive in 2-3 weeks (5-7 days if priority 
                    shipping) and you will have 60-days from the day you receive your NoNo! to use 
                    it and decide you love it! However, if at any time during the 60 days you would 
                    like to return it and receive a refund of the purchase price, simply call 
                    888-525-7580 for return instructions. Remember, if you use it for at least 45 
                    days, and want to return it, we will cover the shipping costs both ways. Ok? 
                    Alright now we are sending this out today to:
                </asp:Panel>
                <asp:Panel ID="pnlTrialConf" runat="server" Visible="False">
                    Alright now, for your protection,
                    <asp:Label ID="lblName16" runat="server" Text="_____"></asp:Label>
                    , I&#39;m required to read the exact details of this offer to you, and then I&#39;ll 
                    answer any questions at the end, ok? (PAUSE) You are ordering the
                    <asp:Label ID="lblTrialProds" runat="server" Text="_____"></asp:Label>
                    &nbsp;today. Now because we are deferring payments for 30 days, we will charge your 
                    card just the
                    <asp:Label ID="lblTrialTotal" runat="server"></asp:Label>
                    &nbsp;shipping and handling under the company name NoNo! within the next business 
                    day. Now within the 60-days if you decide you love your NoNo!, and would like to 
                    keep it, do nothing and then each of the 3 additional payments of $<asp:Label ID="lblAddPay" runat="server">0.00</asp:Label>
                    &nbsp;will automatically be charged in 30 day increments thereafter. 
                    <asp:Label ID="lblTrialReturn" runat="server" Text="However, if at any time during the 60 days you would like to return it, simply call 888-525-7580 for return instructions and to prevent your card from being charged."></asp:Label>
                    Now your package will arrive in 2-3 weeks (5-7 days if priority 
                    shipping) and you will still have the 60-day guarantee which starts from the day 
                    you receive it. Alright now we are sending this out today to:
                    However, if at any time during the 60 days you would like to return it, simply call 888-525-7580 for return instructions and to prevent your card from being charged.
                </asp:Panel>
                <br />
                <font color="blue">(review name, address, etc. as entered to the right of the page)</font>
                <i>
                <br />
                <br />
                <asp:DropDownList ID="ddlOrderClose" runat="server" 
                    OnSelectedIndexChanged="ddlOrderClose_SelectedIndexChanged" 
                    AutoPostBack="True">
                    <asp:ListItem>Choose One</asp:ListItem>
                    <asp:ListItem>Order Close - Sale</asp:ListItem>
                    <asp:ListItem>Order Close - No Sale</asp:ListItem>
                </asp:DropDownList>
                &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
                <asp:Label ID="Label1" runat="server" Font-Size="XX-Large" 
                    Font-Underline="True" ForeColor="Red" Text="YOU ARE NOT DONE. CLICK NEXT."></asp:Label>
                <br />
                <br />
                <font color="blue">(8.875% sales tax for New York residents.
                <br />
                7.00% sales tax for New Jersey residents
                <br />
                8% sales tax for Georgia residents
                <br />
                15% sales tax for Canada residents)
                <br />
                applied in the above amount.
                </font></i>

                <br />

                <br />
                <asp:Panel ID="pnlOrderClose" runat="server" Visible="False">
                    Ok
                    <asp:Label ID="lblName17" runat="server" Text="_____"></asp:Label>
                    , All of our contact information will be included in your package. You can call 
                    our Customer Service department with any questions at 1-888-525-7580! To get a 
                    better feel for who our customer base is so that we can help you better may I 
                    ask what your year of birth is? (make sure to fill out where they will be using 
                    and their gender) , while you wait for your No!No! to arrive, please feel free 
                    to check out our instructional videos online at www.howtonono.com. We keep this 
                    site updated with the latest tips and tricks to help you get the most out of 
                    your No!No! It&#39;s our way of providing you with 24 hour support to help you 
                    achieve professional and smooth results. Thanks for calling No No and have a 
                    wonderful day!
                </asp:Panel>
                <asp:Panel ID="pnlOrderNo" runat="server" Visible="False">
                    Ok
                    <asp:Label ID="lblName18" runat="server" Text="_____"></asp:Label>
                    , please feel free to call at any time when you are ready to place your order. 
                    Thank you for calling No No and have a Great Day!
                </asp:Panel>
            </asp:WizardStep>
            <asp:WizardStep ID="Preauth" runat="server" StepType="Finish" Title="Preauth">
            
                <asp:Label ID="lblPreAuthResult" runat="server" Visible="False"></asp:Label>
                <br />
                <br />
                <asp:Label ID="lblCrap" runat="server" Text="Response Code Here" 
                    Visible="False"></asp:Label>
                <br />
                Amount: $<asp:Label ID="lblAmount" runat="server"></asp:Label>
                <br />
                Pre-auth code:<asp:Label ID="lblPreauthCode" runat="server"></asp:Label>
                <br />
                Auth Transaction ID:
                <asp:Label ID="lblAuthTransID" runat="server"></asp:Label>
                <br />
                <br />
                <asp:Button ID="btnPreAuth" runat="server" OnClick="btnPreAuth_Click" 
                    Text="PreAuth" />
                <asp:Button ID="btnVoidPreAuth" runat="server" Text="Void PreAuth" 
                    Visible="False" />
                &nbsp;&nbsp;
                <asp:Label ID="lblShip" runat="server" Visible="False"></asp:Label>
                &nbsp;
                <asp:Label ID="Label2" runat="server" Font-Bold="True" Font-Size="XX-Large" 
                    ForeColor="Red" Text="CLICK PreAuth. THEN CLICK DISPOSITION."></asp:Label>
                <br />
                <br />
                Ok
                <asp:Label ID="lblName20" runat="server" Text="_______"></asp:Label>
                , All of our contact information will be included in your package. You can call 
                our Customer Service department with any questions at 1-888-525-7580!
                <br />
                <br />
                <asp:Label ID="lblName21" runat="server" Text="_____"></asp:Label>
                &nbsp;, while you wait for your No!No! to arrive, please feel free to check out our 
                instructional videos online at www.howtonono.com. We keep this site updated with 
                the latest tips and tricks to help you get the most out of your No!No! It&#39;s our 
                way of providing you with 24 hour support to help you achieve professional and 
                smooth results.
                <br />
                <br />
                Thanks for calling No No and have a wonderful day!
                <br />
                <br />
                <asp:Label ID="lblPreAuthFailed" runat="server" Text="
                Im sorry but your card has been declined. Do you have another credit/debit 
                card you can use to process your order? 
                
                &lt;br /&gt;
                &lt;br /&gt;
                If &quot;Yes&quot; enter the new CC Number on the right, click Save Data, then click PreAuth." 
                    Visible="False"></asp:Label>
            
            </asp:WizardStep>
            <asp:WizardStep ID="Disposition" runat="server" StepType="Complete" 
            Title="Disposition">
                <asp:Label ID="lblXMLresult" runat="server" Text=""></asp:Label>
                <div class="style1">
                    <font color="red">SALE HAS BEEN SUBMITTED. CLOSE THIS WINDOW.</font></div>
            </asp:WizardStep>
        </WizardSteps>
    </asp:Wizard>
    
    </asp:Panel>
    <asp:Button ID="btnFAQ" runat="server" onclick="btnFAQ_Click" Text="FAQ" />&nbsp;&nbsp;&nbsp;&nbsp<asp:Button
        ID="btnCostQuestions" runat="server" Text="Customer Questions Cost" 
        onclick="btnCostQuestions_Click" />
    <asp:Panel ID="pnlFAQ" runat="server" Visible="False">
    <center>Radiancy Information</center>
        <br />
        
        Customer Service # &amp; hrs. 1-888-525-7580
        <br />
        • Guarantee 60-Days
        <br />
        • Phone Checks NO
        <br />
        • PO Boxes YES
        <br />
        • Autoship NO( no tele checks, money orders or personal checks)
        <br />
        • Ship to Canada Yes, no additional S/H
        <br />
        • Ship to AK/HI Yes, no additional S/H
        <br />
        • Ship elsewhere (VI, GU, APO&#39;s) YES
        <br />
        • Shipping Time 10 business days
        <br />
        • Shipped from New Jersey, Georgia, Canada
        <br />
        • Priority Processing? Yes, $12.95 Extra
        <br />
        • Rush Shipping Time 5-7 business days
        <br />
        • Sales Tax NY and NJ, GA and Canada
        <br />
        • Company Name: Radiancy
        <br />
        • Charges will appear as: No!No!

    </asp:Panel>
    <asp:Panel ID="pnlCost" runat="server" Visible="False">
        <font color="purple">I would love to help you with that, but it depends on you need cause we have a 
        couple different models. Have you ever used a professional treatment before? </font>
        <font color="blue">(MOST IMPORTANT ?)</font>
        <br />
        <br />
        <font color="purple">OK! And what do you regularly use for hair removal?
        <br />
        <br />
        And are you planning on using the No No for Face?</font> <font color="blue">(Pause for answer)</font> <font color="purple">or legs and 
        arms, </font><font color="blue">(Back or chest for men)</font><font color="purple"> or just everywhere?</font> </asp:Panel>
</asp:Content>
<asp:Content ID="Content3" ContentPlaceHolderID="SideContent" Runat="Server">

    <uc3:DispoConfirm ID="DispoConfirm1" runat="server" />
    <br />

<asp:Label ID="lblTest" runat="server" Text=""></asp:Label>

    <asp:Label ID="lblSelectDispo" runat="server" Text="Select a Disposition"></asp:Label><br />

     <asp:Panel ID="pnlContactData" runat="server" Width="220px" Direction="LeftToRight" HorizontalAlign="Left" BackColor="Silver">
        <table cellpadding="0">
            <tr>
		        <td>First Name</td>
		        <td>
                
                    <asp:textbox ID="tbFirstName" runat="server" tabIndex="2" Width="128px" 
                        AutoPostBack="True" ontextchanged="tbFirstName_TextChanged" MaxLength="20"></asp:textbox>
                </td>				
		    </tr>
            <tr>
                <td>Last Name</td>
                <td><asp:TextBox ID="tbLastName" runat="server" tabIndex="3" Width="128px" 
                        MaxLength="30"></asp:TextBox>
                </td>
            </tr>
		    <tr>
                <td>Address</td>
                <td><asp:TextBox ID="tbAddr" runat="server" tabIndex="4" Width="128px" 
                        MaxLength="30"></asp:TextBox>
                </td>
            </tr>
            <tr>
                <td>Address2</td>
                <td><asp:TextBox ID="tbAddr2" runat="server" tabIndex="5" Width="128px" 
                        MaxLength="30"></asp:TextBox></td>
            </tr>
            <tr>
                <td>Zip</td>
                <td><asp:TextBox ID="tbZip" runat="server" MaxLength="7" TabIndex="6" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr>
                <td>&nbsp;</td>
                <td>
                    <asp:Button ID="btnSearchZip" runat="server" Text="Search Zip" 
                        onclick="btnSearchZip_Click" />
                </td>
            </tr>
            <tr>
                <td>City</td>
                <td>
                    <asp:DropDownList ID="ddlCity" runat="server" Width="128px">
                    </asp:DropDownList>
                </td>
            </tr>
            <tr>
                <td>State</td>
                <td>
                    <asp:DropDownList ID="ddlState" runat="server" Width="128px" Enabled="false" 
                        AutoPostBack="True" >
                    </asp:DropDownList>
                </td>
            </tr>
            <tr>
                <td>Country</td>
                <td>
                    <asp:DropDownList ID="ddlCountry" runat="server" Width="128px" Enabled="false">
                        <asp:ListItem Value="USA" Selected="True">USA</asp:ListItem>
                        <asp:ListItem Value="CANADA">CANADA</asp:ListItem>
                    </asp:DropDownList>
                </td>
            </tr>
            <tr>
                <td>Phone</td>
                <td><asp:TextBox ID="tbPhone" runat="server" MaxLength="10" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr>
                <td>Email</td>
                <td><asp:TextBox ID="tbEmail" runat="server" MaxLength="50" TabIndex="10" 
                        Width="128px"></asp:TextBox></td>
            </tr>
            <tr>
                <td>Selct Payment Type</td>
                <td>
                    <asp:DropDownList ID="ddlPaymentType" runat="server" AutoPostBack="True" 
                        onselectedindexchanged="ddlPaymentType_SelectedIndexChanged">
                        <asp:ListItem Value="" Selected="True"></asp:ListItem>
                        <asp:ListItem Value="CC">Credit/Debit</asp:ListItem>
                    </asp:DropDownList>
                </td>
            </tr>
            <tr id="trCCType" runat="server" visible="false">
                <td>Card Type</td>
                <td>
                    <asp:DropDownList ID="ddlCardType" runat="server">
                        <asp:ListItem Selected="True" Value="V">Visa</asp:ListItem>
                        <asp:ListItem Value="A">American Express</asp:ListItem>
                        <asp:ListItem Value="D">Discovery</asp:ListItem>
                        <asp:ListItem Value="M">MasterCard</asp:ListItem>
                    </asp:DropDownList>
                </td>
            </tr>
            <tr ID="trCCNumber" runat="server" visible="false">
                <td>CC Number</td>
                <td><asp:TextBox ID="tbCCNumber" runat="server" MaxLength="16" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr ID="trCCV" runat="server" visible="false">
                <td>CCV</td>
                <td><asp:TextBox ID="tbCCV" runat="server" MaxLength="4" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr ID="trCCExpDate" runat="server" visible="false">
                <td>Experation Date (MMYY)</td>
                <td><asp:TextBox ID="tbExpDate" runat="server" MaxLength="4" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr ID="trECBankName" runat="server" visible="false">
                <td>Bank Name</td>
                <td><asp:TextBox ID="tbBankName" runat="server" MaxLength="100" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr ID="trBankCity" runat="server" visible="false">
                <td>Bank City</td>
                <td><asp:TextBox ID="tbBankCity" runat="server" MaxLength="100" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr ID="trECAccNum" runat="server" visible="false">
                <td>Account Number</td>
                <td><asp:TextBox ID="tbAccNum" runat="server" MaxLength="50" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr ID="trECRoutNum" runat="server" visible="false">
                <td>Routing Number</td>
                <td><asp:TextBox ID="tbRoutNum" runat="server" MaxLength="50" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr ID="trECCheckNum" runat="server" visible="false">
                <td>Check Number</td>
                <td><asp:TextBox ID="tbCheckNum" runat="server" MaxLength="10" TabIndex="10" Width="128px"></asp:TextBox></td>
            </tr>
            <tr ID="trECAccType" runat="server" visible="false">
                <td>Account Type</td>
                <td>
                    <asp:DropDownList ID="ddlAccType" runat="server">
                        <asp:ListItem Value="C" Selected="True">Checking</asp:ListItem>
                        <asp:ListItem Value="S">Savings</asp:ListItem>
                    </asp:DropDownList>
                </td>
            </tr>
            <tr ID="trShipping" runat="server">
                <td colspan="2">Shipping Address<br />Different from Billing?<asp:CheckBox 
                        ID="cbShipping" runat="server" 
                        oncheckedchanged="cbShipping_CheckedChanged" AutoPostBack="True" /></td>
            </tr>
            <tr id="trShipLbl" runat="server" visible="false"><td colspan="2"><b>Shipping Info</b></td></tr>		
            <tr id="trShipAddr" runat="server" visible="false">
                <td>Address</td>
                <td><asp:TextBox ID="tbShipAddr" runat="server" tabIndex="4" Width="128px" MaxLength="30"></asp:TextBox>
                </td>
            </tr>
            <tr id="trShipAddr2" runat="server" visible="false">
                <td>Address2</td>
                <td><asp:TextBox ID="tbShipaddr2" runat="server" tabIndex="5" Width="128px" MaxLength="30"></asp:TextBox></td>
            </tr>
            <tr id="trShipZip" runat="server" visible="false">
                <td>Zip</td>
                <td><asp:TextBox ID="tbShipZip" runat="server" MaxLength="7" TabIndex="6" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr id="trShipSearchZip" runat="server" visible="false">
                <td>&nbsp;</td>
                <td>
                    <asp:Button ID="btnShipSearchZip" runat="server" Text="Search Zip" 
                        onclick="btnShipSearchZip_Click" />
                </td>
            </tr>
            <tr id="trShipCity" runat="server" visible="false">
                <td>City</td>
                <td>
                    <asp:DropDownList ID="ddlShipCity" runat="server" Width="128px">
                    </asp:DropDownList>
                </td>
            </tr>
            <tr id="trShipState" runat="server" visible="false">
                <td>State</td>
                <td>
                    <asp:DropDownList ID="ddlShipState" runat="server" Width="128px" Enabled="false">
                    </asp:DropDownList>
                </td>
            </tr>
            <tr id="trShipCountry" runat="server" visible="false">
                <td>Country</td>
                <td>
                    <asp:DropDownList ID="ddlShipCountry" runat="server" Width="128px" Enabled="false">
                        <asp:ListItem Value="USA" Selected="True">USA</asp:ListItem>
                        <asp:ListItem Value="CANADA">CANADA</asp:ListItem>
                    </asp:DropDownList>
                </td>
            </tr>
            <tr>  
                <td colspan="2"><asp:Label ID="lblError" runat="server" Font-Size="Small" ForeColor="blue"></asp:Label>
                </td>
		    </tr>
            <tr>
                <td colspan="2"><asp:Button ID="btnSubmit" runat="server" Text="Submit" tabIndex="11" onclick="btnSubmit_Click"/></td>
            </tr>
	    </table>
    </asp:Panel>

</asp:Content>

